What types of insurance are accepted by Denmark Dentistry?
Denmark Dentistry accepts most major insurance plans and will file the claims for you.  Denmark Dentistry is a preferred provider with many major insurance companies, this contract between Denmark Dentistry and your insurance provider can result in significant savings for you.  Contact your insurance company or call our friendly staff to see if Denmark Dentistry is a preferred provider for your insurance company.

What payment options are available at Denmark Dentistry?
Denmark Dentistry accepts cash, personal check, Visa, MasterCard, and Discover.  No interest financing is available though CareCredit.  Applications can be filed online or our you can stop by Denmark Dentistry and office staff will assist you with applying.  Approval is granted within minutes.

 Is Denmark Dentistry accepting new patients?
Yes, Dr. Hartzog is accepting new patients.  Give us a call at (803) 793-3653 and let our friendly staff get you setup for an appointment.  If you’d like to fill them out before you arrive for your appointment, copies of our registration form and health history form are provided on the “Related Links” page.

 Is Denmark Dentistry a Preferred Provider for my insurance?
Denmark Dentistry is a preferred provided for many major insurance companies. Contact your insurance company or call our friendly staff to see if Denmark Dentistry is a preferred provider for you insurance company.

 What is a PPO or Preferred Provider?
PPO stands for Preferred Provider Organization and is essentially the same as a Preferred Provider.  Insurance companies negotiate fee schedules with PPO’s.  The PPO’s (Dental Practices) agree to accept the negotiated fees as payment in full for services provided which in many cases results in substantial savings for patients.

At what age should I bring my child in for a dental checkup?
According to the ADA, “As soon as a baby’s first teeth appear – they are susceptible to decay”. Dr. Hartzog recommends routine dental exams for children begin no later than their 3rd birthday. Click on this link for tips on things you can do to prevent early childhood tooth decay.

I’ve experiencing a dental emergency and my dentist is not available, will Dr. Hartzog see me?
Whether you are one of our patients or not, Dr. Hartzog will provide dental care for you in an emergency situation.

If my insurance doesn’t pay the estimated benefit, am I responsible for the bill?
Our office staff will provide you with an estimate of your insurance benefit during your appointment.  Patients are expected to pay their portion of the charges on the date of service.  If the insurance company does not pay the full estimate, patients are responsible for the remainder of the charges.

Why didn’t my insurance pay as much as estimated?
Often benefits are paid based on fee schedules established by the insurance company.  In many cases the insurance company will not provide copies of these fee schedules to Dentists.  If your insurance company provides a fee schedule to you, please give a copy to your Dentist so that it can be used in the estimation of your benefits.

I received my statement and the amount I owe is different than shown on my Explanation of Benefits (EOB) from my insurance company.  What should I do?
Bring a copy of your EOB to our office and we’ll review it.  Denmark Dentistry is a participating practice in several Dental Insurer’s Groups and it is possible that your insurance company belongs to one of these organizations which would entitle you to receive a negotiated rate that was not applied to your account.

Why didn’t my insurance pay for my dental care provided?
There are many reasons that the dental care provided may not be covered by your insurance company.  Your dental benefits are negotiated between your employer and the insurance company.  The services covered, co-pays, deductibles, and maximums allowed may vary between employers and even plans offered by a single employer.  Review your benefits information provided by your employer and insurance company or contact you benefits coordinator if you have questions about coverage.  If your insurer  provides you with information on fee schedules and coverage percentages, be sure to provide this information to your Dentist to assist with estimation of your benefits.

Why should I allow X-rays to be taken?  Are they safe?
Dental X-rays are an important tool in the diagnosis and treatment of dental problems. When combined with the Dentist’s visual examination, they allow the dentist to determine the best course of treatment for his patients.

Some people worry about their exposure to radiation during dental X-ray procedures. This is very understandable in light of the relatively high radiation of some medical X-rays. Dr. Hartzog is very concerned about minimizing the amount of radiation a patient receives at the dental office, that’s why Denmark Dentistry has invested in Digital X-Ray technology.  Digital X-rays offer the advantage of an 80 percent or greater reduction in radiation.